Safe Mobility in the Pandemic

Plan a Safe Journey

Company: Iomob · Role: UX Lead · Date: 2020

Iomob is the mobility platform up to be plug and play to any app or website. It integrates a wide range of mobility services that can be accessed via APIs, SDKs, or using a white-label app solution. 

The Challenge

The company offers an on-demand mobility platform designed to help rail operators integrate their services with more public and private mobility services. With it, any rail provider can launch their own MaaS solution, using their brand.

Users plan their trip by train and can add the first and last miles of their trip or add them later, thus enjoying a door-to-door trip.

At the time of the COVID-19 pandemic, passengers were concerned about their safety when using these new mobility solutions. How might we make them feel safe using them?

The Solution

I designed a solution whereby users can rate each mobility solution based on social distancing and cleanliness measures. In the application, the options could be filtered according to the grade they have obtained from the users.

In the case of motorcycles, information is provided on the frequency of disinfection of vehicles, and if a spray is offered to clean the helmet or gloves available to the user.

The cars have a high rating in safety because they are disinfected after every usage. So, in this example, the user decides to travel the last mile in a car (Carsharing) is the most comfortable and safest option for him.